Contact our Swiss Accent customer service

Need assistance or information about your order or our Swiss products? Our customer service team is committed to providing you with complete support for all your inquiries. We are here to discuss the unique features of our SwissMap, SwissFlag, GenevaKey and SwissFondue bracelets, guide you through our promotional offers, clarify delivery details, or resolve any questions related to shipping costs and promotional codes.

Hours of availability: Join us Monday to Friday, 9:00 a.m. to 7:00 p.m. (Swiss metropolitan time).

  • By telephone: Dial +41 (0) 22 700 99 03 for immediate assistance.
  • By email: Send your queries to and receive a quick response.
  • Via WhatsApp: Contact us on +41 79 701 99 03 for direct communication.
  • Online Chat: Use our chat feature for real-time help 💬.

At Swiss Accent, customer satisfaction is at the heart of our e-commerce approach. Whether it's package tracking, a loyalty request or a problem with a coupon, we are here to provide you with excellent service. For any questions relating to your customer area, delivery address, payment by credit card or any other information, do not hesitate to contact us. Our customer service is your first port of call for an exceptional shopping experience.

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